Looking out for each other during the World Cup
The FIFA World Cup kicks off on 11 June. Many of our customers will enjoy watching the matches with friends and family, and we want everyone to enjoy the tournament safely and respectfully.
Major football tournaments can sometimes lead to increased noise, anti-social behaviour, and domestic abuse incidents, particularly during England men’s team matches. We’re asking all customers to be considerate and help keep our communities safe and welcoming for everyone.
Noise levels
Celebrations are natural, but excessive noise, especially late at night, can disturb neighbours, including young children, older residents, and people working shifts.
Please try to:
- keep music, shouting, chanting, and TVs at a reasonable level;
- avoid banging on walls, doors, or communal areas;
- be especially considerate after evening kick-offs.
Visitors and gatherings
If you’re inviting friends or family to watch matches, please help keep shared spaces safe and respectful by:
- keeping communal entrances, hallways, and stairwells clear;
- making sure guests respect neighbours when arriving and leaving;
- avoiding behaviour that may cause nuisance, harassment, damage, or intimidation.
Alcohol and behaviour
Please enjoy the football responsibly.
Aggressive, threatening, abusive, or discriminatory behaviour won't be tolerated and may result in tenancy enforcement action, police involvement, or both.
Domestic abuse support
Football doesn't cause domestic abuse. However, support services and police data show incidents can increase during major tournaments.
If you're experiencing domestic abuse or are worried about someone else, support is available:
- call 999 in an emergency;
- email mb-tenancysustainment@chp.org.uk or call 0300 555 0500 if you live in a former CHP home;
- email info@estuary.co.uk or call 0300 304 5000 if you live in a former Estuary home;
- contact one of the support agencies listed on our website.
Respect your community
Not everyone watches football or supports the same teams. Please be respectful of different lifestyles, cultures, beliefs, and backgrounds throughout the tournament.
By showing consideration for one another, we can all enjoy the World Cup while keeping our neighbourhoods safe and welcoming.